Privacy Policy

Your privacy is important to us. Learn how we protect your data.

Last updated: 11/7/2025

Introduction

At Prosnap, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, process, and protect your information when you use our AI-powered professional headshot generation service.

Information We Collect

Images You Upload

We collect and process the photos you upload to generate your professional headshots. These images are used solely for the purpose of creating your AI-generated headshots.

Generation Settings

We store your preferences such as gender, background style, aspect ratio, and output format to customize your headshot generation experience.

Payment Information

Payment processing is handled securely through Creem.io. We do not store your credit card information on our servers. We only retain transaction records for billing and support purposes.

Email Addresses

If you choose to receive your headshots via email, we collect your email address solely for delivery purposes.

How We Use Your Information

  • Generate your professional headshots using AI technology
  • Process payments and maintain transaction records
  • Deliver your generated headshots via email when requested
  • Provide customer support and resolve technical issues
  • Improve our AI models and service quality (with anonymized data only)

Data Security

Enterprise-Grade Security

  • • All data is encrypted in transit and at rest
  • • Secure cloud infrastructure with regular security audits
  • • Access controls and authentication for all systems
  • • Regular backups and disaster recovery procedures

Data Retention

Automatic Data Deletion

We automatically delete your uploaded images and generated headshots 1 hour after creation. You can also request immediate deletion of your data at any time by contacting our support team.

Third-Party Services

Replicate (AI Processing)

We use the Replicate platform to deploy our AI models to generate your headshots. Your images are processed securely and are not stored permanently on their servers.

Creem.io (Payment Processing)

Payment processing is handled by Creem.io with industry-standard security measures. We do not have access to your full payment card details.

Resend (Email Delivery)

When you choose to receive headshots via email, we use Resend to deliver your images securely.

Your Rights

Access Your Data

Request a copy of all personal data we have about you.

Delete Your Data

Request immediate deletion of your images and generated headshots.

Correct Your Data

Request corrections to any inaccurate personal information.

Data Portability

Request your data in a machine-readable format.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please don't hesitate to contact us:

Email: help@prosnap.work

Response Time: Within 72 hours

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify users of any material changes by updating the "Last updated" date at the top of this policy.